Shipping policy

Shipping Policy

Here is exactly what to expect when you order from Tuesday Boutique: what shipping costs, how long delivery typically takes, and why.

1. Where we ship

We currently ship to addresses within Australia only.

2. Shipping cost

Shipping is free on every order, storewide, with no minimum spend. There is no separate shipping charge at checkout.

3. How fast is delivery, and why

Tuesday Boutique does not hold its own stock. Our pieces ship directly from our partner fulfilment centres, which are located internationally, and shipping direct is how we are able to offer free shipping on every order. Orders are processed within 1 to 3 business days before dispatch (see section 4), and transit then typically takes a further 8 to 14 business days. In total, that is 9 to 17 business days from when you place your order to delivery. This is an estimate based on current fulfilment performance, not a guarantee, and we will keep it updated if real delivery times change. If we become aware that a specific order will take longer than this window, we will proactively let you know.

4. Order processing time

Orders are processed within 1 to 3 business days of being placed, before being handed over for dispatch. This is separate from, and in addition to, the transit time in section 3.

5. Order cut-off time

Our daily order cut-off is 4:00 PM (AWST, Perth time), Monday to Friday. Orders placed before the cut-off on a business day enter processing the same day; orders placed after the cut-off, or on weekends and public holidays, enter processing on the next business day. Either way, processing stays within the 1 to 3 business day window in section 4.

6. Carriers and tracking

Carrier selection varies by fulfilment centre and shipping route, since orders dispatch directly rather than from a single location we control. Whichever carrier handles your parcel, you will receive a tracking number. Tracking runs on ParcelPanel: once your order ships, you'll receive a dispatch confirmation email with your tracking number, and can follow its progress on our Track Your Order page. You can also use the tracking number from your dispatch email directly with the carrier.

7. Customs and duties

Australia generally does not apply customs duty or import charges to individual consumer parcels valued under AUD 1,000, and Tuesday Boutique's individual orders are typically well under that amount. On this basis, we do not expect customers to face import charges on a typical order. Separately, Tuesday Boutique is not registered for GST in Australia, as our turnover is below the AUD 75,000 registration threshold, so no GST is added by us at checkout. This is a general statement of the low-value-import rule rather than a store-specific customs ruling; if you are ever charged an import fee on an individual parcel, contact us at info@tuesdayboutique.com and we will look into it.

8. Delays, lost or damaged parcels

If your order has not arrived within the estimated window, or arrives damaged, contact us at info@tuesdayboutique.com with your order number. We will look into it with our fulfilment partner and make it right.

9. Questions

See our FAQ for more, or contact us directly at info@tuesdayboutique.com.

Effective date: 16 August 2026.